Starting Therapy

You can either book an Initial Counselling Session, or book a Free Telephone Consultation.

Book an Initial Counselling Session

If you feel ready to get started you’re welcome to book an Initial Session. After you book an appointment I will email you with additional information and a unique Zoom link that we will meet at for all appointments. After setting up your account you will be prompted to complete a brief intake through Jane App before we meet.

Book a Free Telephone Consultation for New Clients

If you have further questions for me, or want to tell me more about what you’re hoping to work on before meeting for an appointment you can book a 15 minute Free Telephone Consultation. After you book a consultation call I will call you at the phone number you enter into Jane App at your appointment time.

All counselling sessions will take place on Zoom at the unique link I email to you.

In a first session we will spend a few minutes reviewing the informed consent and making sure your questions are answered before I get your verbal consent. What you do and don’t want to share next is up to you. I find it helpful to learn more about what brings you to counselling and clarify your goals so we can make a plan for how we can reach them together (it’s ok if you don’t have this all figured out already!).

The number of sessions really depends on what you want to work on and what your goals are. Most people come to counselling more frequently at first to build some momentum and also get a clear sense of if their counsellor feels like the right fit for them, and they may come less frequently later. Some crisis or short-term issues may resolve quickly, and others may require longer-term work. Both the number of sessions and frequency is something we can discuss together in our first sessions.

Most people find that a 50 minute session works best for them, but if you prefer a longer 75 minute session you are welcome to book for a longer time.

You can book additional appointments, reschedule, or cancel appointments through your Headwaters Therapy Jane App account. You will be required to create an account when you book a counselling session or telephone consultation.

50 minute Individual Counselling - $171+GST

75 minute Individual Counselling - $256.50+GST

50 minute Couples Counselling - $223+GST

75 minute Couples Counselling - $334.50+GST

You can pay for appointments by credit card or e-transfer to jen@headwaterstherapy.ca. If you choose to pay by credit card you can enter your credit card information to be securely stored by JaneApp when prompted during your intake. That credit card can then be billed for all appointments going forward.

Clients will be charged the full session fee for all missed sessions, and sessions cancelled with less than 48 hours notice. If you arrive late for your appointment you are entitled to the remainder of your appointment time. I charge for late cancellations because your appointment time is reserved for you, and it can be difficult to fill your space on short notice. If I can fill your appointment time you will not be charged for the late cancellation.

You are free to end counselling whenever you choose to. Often, as people make progress towards their goals they find that having more time in between counselling sessions is helpful to have the opportunity to apply what they’ve learned. As we make progress I will check in with you about how the frequency of sessions feels for you, and if we might want to decrease frequency or decide to pause or end counselling.